Our Cleaning and Protection Process
Pick-up and Delivery
Omaha’s Rug Cleaning & Restoration provides FREE pick-up and delivery within the Omaha/Lincoln area Monday through Friday on any order totaling more than $250.00. You may pick-up or drop off rugs to the shop Monday – Friday between the hours of 8:30am – 5:00pm, or on Saturday by appointment.
Pre-inspection and Photo Documentation
Inspecting allows us to design a “best-method” approach for each rug that comes in for care. All of our customers are made aware of all of the information we gather after this process is finished, but before the cleaning takes place.
Cleaning Method Tailored For Your Rug
Dusting With Our 3 Step Dusting Services
Because every rug is different, the dusting methods we use will vary depending on the level of soil found in the rug, and the overall condition and health of the rug. These methods include harmonic vibration, forced air dusting, and tumble dusting (tumble duster pictured). This important part of our process ensures that we remove as much dirt as possible before cleaning, allowing for the best possible end results.
Guaranteed Odor Control
Clean Rug And Fringes
All of our rugs are washed in our 16’ x 20’ wash floor that is specifically designed and installed at an angle so all water and products used continuously exit the rug during cleaning. Your rug will not be cleaned on concrete. On average, the textiles cleaned in our facility go under 300-400 gallons of water.
Fringe is cleaned during the washing of the field of the rug, but the fringe is rinsed, groomed and shampooed by hand. Stains or other issues we or the customer is concerned with, are also taken care of during this time.
Flushing/Spinning the Rug
This spinner may not be used on more fragile pieces, if this is the case, the water is extracted from your rug by hand.