Our Cleaning and Protection Process
Step 1:
Pick-up and Delivery
Step 2:
Pre-inspection and Photo Documentation
Inspecting allows us to design a “best-method” approach for each rug that comes in for care. All of our customers are made aware of all of the information we gather after this process is finished, but before the cleaning takes place.
Step 3:
Cleaning Method Tailored For Your Rug
Step 4:
Dusting With Our 3 Step Dusting Services
Step 5:
Guranteed Odor Control
(if needed)
Step 6:
Clean Rug And Fringes
All of our rugs are washed in our 16’ x 20’ wash floor that is specifically designed and installed at an angle so all water and products used continuously exit the rug during cleaning. Your rug will not be cleaned on concrete. On average, the textiles cleaned in our facility go under 300-400 gallons of water.
Fringe is cleaned during the washing of the field of the rug, but the fringe is rinsed, groomed and shampooed by hand. Stains or other issues we or the customer is concerned with, are also taken care of during this time.
Step 7:
Flushing/Spinning the Rug
This spinner may not be used on more fragile pieces, if this is the case, the water is extracted from your rug by hand.